Privacy Policy
Last Updated: May 27, 2025
This Privacy Policy describes how TRUEWEB LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with your use of our website truewebllc.com (the “Site”). We are based in the United States and comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
- Personal Data You Provide
- Contact information (name, email address, phone number)
- Billing details (billing address, payment method information)
- Any other information you submit via contact forms or service requests
- Automatically Collected Data
- Usage data (pages visited, time spent on pages, click-stream data)
- Device and browser information (IP address, device type, operating system)
- Cookies and similar tracking technologies (see Cookies & Tracking below)
- Third-Party Sources
- Analytics providers (e.g., Google Analytics)
- Advertising partners (for remarketing and ad targeting)
2. How We Use Your Information
- To Provide and Improve Services: Process transactions, deliver services, and enhance your experience on the Site.
- To Communicate: Send service confirmations, invoices, updates, marketing communications (where permitted), and respond to your inquiries.
- To Personalize & Analyze: Tailor content and offers, perform analytics, and measure advertising effectiveness.
- To Comply with Law: Meet legal obligations, resolve disputes, and enforce our agreements.
3. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to:
- Remember your preferences and settings
- Understand Site usage and performance
- Serve targeted advertising
You can control cookies through your browser settings. Disabling cookies may limit certain Site features.
4. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Payment processors, hosting providers, analytics vendors
- Legal & Safety: Law enforcement or other parties to comply with legal obligations or protect rights
5. Your Privacy Rights (California Residents)
Under the CCPA, California residents have the right to:
- Know what personal information we collect and how we use it
- Request deletion of personal information (subject to exceptions)
- Opt out of the sale of personal information (we do not sell)
- Non-discrimination for exercising these rights
To submit a request, please email Contact@TrueWebLLC.com or call 888-310-6251.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure—transmission over the Internet is at your own risk.
7. Children’s Privacy
Our Site is not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us at Contact@TrueWebLLC.com to request deletion.
8. Refund Policy
- To request a refund, please call 888-310-6251.
- All refund requests must be made prior to the full delivery of services.
- Once your service has been fully delivered or completed, no refunds will be issued.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects when changes were made. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact:
- Email: Contact@TrueWebLLC.com
- Phone: 888-310-6251
- Mailing Address:
TRUEWEB LLC
30 N Gould St, STE R
Sheridan, WY 82801
USA
Thank you for trusting TRUEWEB LLC with your information. We’re committed to keeping it safe and respecting your privacy.